Steps after purchase

What to expect if you've just ordered an OrCam device directly from OrCam:

Expect to receive a confirmation email and SMS welcoming you to the OrCam family.

This will be the first of 4 emails you will receive to help you track the progress of your order:

  • The second email will contain your receipt and arrive within 1-2 business days of placing your order.
  • The third email (+ SMS) will be sent when your device has been shipped and will provide you with your tracking link.
  • The fourth email (+SMS) will provide a delivery confirmation or notification to collect from the pickup location. 

What we recommend you do while your device is on its way:

Step 1:

The new device is intuitive and simple to use. Like with anything new, we suggest spending some time getting to know the device and how to use it.

We suggest starting your journey with the video tutorials in the Help Center.

Step 2: 

Join the OrCam Userspace!

It’s a great place to learn, share experiences, ask questions and meet other OrCam users.

We recommend you introduce yourself and share what OrCam feature you’re most excited to learn first!