OrCam Read is not charging

  1. Make sure that you have updated to the latest software version.
  2. Make sure you are charging the device correctly. 
  3. If the device is still not charging try charging the device with another USB-C charger from another device (i.e. a mobile phone), in a different wall outlet.
  4. If the device is still not charging please submit a case to our support team:

Notes on Charging indicators:

  •  When the device is off it makes a distinct “beep” when connected to a charger and the device will begin to boot up.
  • When the device is on it will announce: “charger connected/disconnected”